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CAN I CHOOSE FOR SIGHTSEEING AND THEN BE DROPPED OFF AT THE AIRPORT AFTER THE TOUR?Sure! This is a very popular request from travelers, especially from business travelers. You can go sightseeing for a full day in Munich and around then head to the airport for your departure. Great for those who are checking-out early from their hotel & have to wait for long hours until their flight in the afternoon.
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ARE THE PRIVATE AIRPORT TRANSFERS SHARED WITH OTHER GROUPS?When you pay for a private airport transfer, that means a private vehicle with a driver who will transport you & your family to your hotel or residence.
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ARE THE PRICES FOR AIRPORT PRIVATE TRANSFERS PER VEHICLE OR PER PERSON?Transportation prices shown on our website are always per vehicle (NOT PER PERSON).
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WHAT HAPPEN IF MY FLIGHT IS DELAYED?All flights are constantly monitored so your driver will greet you at the airport on your arrival. Therefore if your flight is delayed, there is no need to worry about paying costly waiting time as we will be aware of any delay. No additional charge if your flight is delayed.
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HOW DO I FIND MY DRIVER WHEN I REACH THE AIRPORT?Your driver will be waiting for you at the airport`s arrival lounge holding a plate with your name written on it.
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WHAT IF I DO NOT FIND THE DRIVER?In rare cases, customers may take some minutes to locate their driver at the airport. Our customer receive their driver`s contact details by email one day before the trip. Customers call liaise with the driver directly or simply our office or hotline ( +49 152 55 343434 ).
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WHAT HAPPENS IF I LOSE MY LUGGAGE?All airlines have handing agents, who will organize your luggage to be sent to your resort address. If you are delayed in finding your luggage please notify so we can inform the driver. You will not charge for any waiting time.
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ARE THE VEHICLES FULLY LICENSED AND INSURED?YES, all our vehicles are fully licensed by a local authority and carry an up to date public service transport license. All vehicle have full insurance as required by German law.
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CAN I ORDER A BABY SEAT OR BOOSTER SEAT?You can order child seats and booster seats on the online booking form for free of charge. (please write your request to message section of the form)
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DOES THE TRANSFER STOP ON THE WAY?No, all transfers are direct , from Airport to your accomodation. Your driver will only stop in case of emergency and of course would not mind a 5-minute stop for refreshment upon your request.
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IF I NEED A TRANSFER WITHIN THE NEXT 12 HOURS CAN I BOOK IT ONLINE?If you require a transfer within the next 12 hours, we highly recommend you to speak to our staff by phone/Email/Chat or WhatsApp.
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WHAT ARE YOUR OPERATING HOURS/DAYS?We operate seven days a week from 3 am to12 pm.
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ARE ALL FARES FULLY INCLUSIVE OR WILL I BE ASKED FOR EXTRA MONEY BY MY DRIVER?All Munich airport transfer fares are all pre-arranged with you and the driver are fully inclusive so no haggling with the driver and no unpleasant surprises when you reach your holiday destination.
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CAN I PAY FOR MY AIRPORT TRANSFER ONLINE USING MY CREDIT CARD?Yes, we do accept both on-line payment by paypal & cash payment. Pay cash in EUR or USD with your driver after you reach your hotel.
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HOW DO I PAY FOR MY PRIVATE TRANSFER?By cash, credit card or debit card payments can be made to the driver in EUR or USD after reaching your destination.
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ARE THE AIRPORT TRANSFERS PRIVATE OR IS IT SHARED WITH OTHER GROUPS?When you paid for a private airport transfer, you will travel on a private vehicle to your destination.
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WILL I RECEIVE AN INVOICE WHEN I PLACE AN ORDER?You will receive an invoice by email when your transfer is done.
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WHAT HAPPENS IF I CANCEL MY TRANSFER OR CHANGE THE DAY?Full refund will be issued for cancellations made at least 24 hours prior to the transfer, send us an email for cancellation reason.
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