Question 1

CAN I CHOOSE FOR SIGHTSEEING AND THEN BE DROPPED OFF AT THE AIRPORT AFTER THE TOUR?

Accepted Answer

Sure! This is a very popular request from travelers, especially from business travelers. You can go sightseeing for a full day in Munich and around then head to the airport for your departure. Great for those who are checking-out early from their hotel & have to wait for long hours until their flight in the afternoon.

Question 2

ARE THE PRIVATE AIRPORT TRANSFERS SHARED WITH OTHER GROUPS?

Accepted Answer

When you pay for a private airport transfer, that means a private vehicle with a driver who will transport you & your family to your hotel or residence.

Question 3

ARE THE PRICES FOR AIRPORT PRIVATE TRANSFERS PER VEHICLE OR PER PERSON?

Accepted Answer

Transportation prices shown on our website are always per vehicle (NOT PER PERSON).

Question 4

WHAT HAPPEN IF MY FLIGHT IS DELAYED?

Accepted Answer

All flights are constantly monitored so your driver will greet you at the airport on your arrival. Therefore if your flight is delayed, there is no need to worry about paying costly waiting time as we will be aware of any delay. No additional charge if your flight is delayed.

Question 5

HOW DO I FIND MY DRIVER WHEN I REACH THE AIRPORT?

Accepted Answer

Your driver will be waiting for you at the airport`s arrival lounge holding a plate with your name written on it.

Question 6

WHAT IF I DO NOT FIND THE DRIVER?

Accepted Answer

In rare cases, customers may take some minutes to locate their driver at the airport. Our customer receive their driver`s contact details by email one day before the trip. Customers call liaise with the driver directly or simply our office or hotline ( +49 152 55 343434 ).

Question 7

WHAT HAPPENS IF I LOSE MY LUGGAGE?

Accepted Answer

All airlines have handing agents, who will organize your luggage to be sent to your resort address. If you are delayed in finding your luggage please notify so we can inform the driver. You will not charge for any waiting time.

Question 8

ARE THE VEHICLES FULLY LICENSED AND INSURED?

Accepted Answer

YES, all our vehicles are fully licensed by a local authority and carry an up to date public service transport license. All vehicle have full insurance as required by German law.

Question 9

CAN I ORDER A BABY SEAT OR BOOSTER SEAT?

Accepted Answer

You can order child seats and booster seats on the online booking form for free of charge. (please write your request to message section of the form)

Question 10

DOES THE TRANSFER STOP ON THE WAY?

Accepted Answer

No, all transfers are direct , from Airport to your accomodation. Your driver will only stop in case of emergency and of course would not mind a 5-minute stop for refreshment upon your request.

Question 11

IF I NEED A TRANSFER WITHIN THE NEXT 12 HOURS CAN I BOOK IT ONLINE?

Accepted Answer

If you require a transfer within the next 12 hours, we highly recommend you to speak to our staff by phone/Email/Chat or WhatsApp.

Question 12

WHAT ARE YOUR OPERATING HOURS/DAYS?

Accepted Answer

We operate seven days a week from 3 am to12 pm.

Question 13

ARE ALL FARES FULLY INCLUSIVE OR WILL I BE ASKED FOR EXTRA MONEY BY MY DRIVER?

Accepted Answer

All Munich airport transfer fares are all pre-arranged with you and the driver are fully inclusive so no haggling with the driver and no unpleasant surprises when you reach your holiday destination.

Question 14

CAN I PAY FOR MY AIRPORT TRANSFER ONLINE USING MY CREDIT CARD?

Accepted Answer

Yes, we do accept both on-line payment by paypal & cash payment. Pay cash in EUR or USD with your driver after you reach your hotel.

Frequently Asked Questions